Privacy policy

PRIVACY POLICY

sheisjolly.com (“Company”, “we”, “us”, or “our”) respects the privacy rights and concerns of users of our website, products, and services (collectively, the “Service”). Please read this Privacy Policy carefully. By visiting our site and/or providing your personal information to us, you consent to our use of your personal information as described in this Policy. This Privacy Policy explains how your personal information will be collected, used, shared, and processed when you visit the Site, and your rights and choices in connection with that information.

This policy applies to any services offered on our website, sheisjolly.com (the "Site"), our social media accounts, and any other websites or pages owned and operated by us. We are committed to protecting your privacy and complying with applicable data protection laws. You must be at least 18 years old to use the site.

1. Information we collect about you We will collect and process the following personal data from you:

Information you give us: This includes information you provide when you register an account, subscribe to our service, search for a product, place an order, or contact our customer service. This may include your name, phone number, postal address, email address, financial information, and sizing preferences.
Information we collect automatically: Each time you visit our site, we automatically collect technical information (such as your IP address, browser type, time zone) and information about your visit (such as URLs, products viewed, page response times, and interaction information).
Information from other sources: We may receive information about you from third parties we work closely with (e.g., payment and delivery services, advertising networks, analytics providers).

2. Cookies and other technologies Our Services use cookies and similar technologies to distinguish you from other users, provide a better browsing experience, and improve our site. We use strictly necessary cookies (for shopping cart and login), analytical/performance cookies, functionality cookies, and targeting cookies. You can set your browser to block certain cookies, but please note that disabling all cookies may prevent you from completing purchases on our site.

3. How we use your information We use the information held about you to:

Process and fulfill your orders, manage payments, and provide customer support.
Provide you with information about products we feel may interest you (with your consent where required).
Administer our site for internal operations, including troubleshooting, data analysis, and security.
Measure the effectiveness of our advertising and deliver relevant content to you.

4. Our promotional updates and communications Where permitted by law, we will use your data to send you promotional updates via email. You can opt-out of marketing communications at any time by updating your account settings, clicking the "unsubscribe" link in our emails, or contacting aggie@sheisjolly.com.

5. Who we give your information to We share information with:

Service Providers: Entities that process information on our behalf. For example, our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We also use data analytics and advertising partners.
Affiliates & Partners: Our internal related entities or business partners for order fulfillment and joint marketing.
Targeted Advertising: Third-party providers (like Meta) to provide Matched Ads based on user consent.
Legal Authorities: When required to comply with the law, legal processes, or to protect the rights and safety of our company and our users.

6. International Data Transfers & Storage The data that we collect from you may be transferred to, and stored at, a destination outside your country of residence (such as the United States or Asia). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7. Data Security and Data Retention We use physical and technical safeguards to secure your Personal Data. We retain personal data for as long as you have an account with us to meet our contractual obligations, and as long as reasonably necessary thereafter to resolve any legal disputes, prevent fraud, or fulfill our regulatory and tax obligations.

8. Payment Processing Payments made on the Services are processed securely through our authorized payment methods:

WorldFirst / Bank Transfer: For specific orders using this method, your transaction details are processed securely. The information you supply is subject to WorldFirst’s privacy policy and terms.
PayPal: You will be redirected to PayPal’s website, which operates a secure server to process payment details and encrypt your account information. The information you supply is subject to PayPal's privacy policy.

9. Your rights Under certain circumstances, you have the right to:

Request the deletion of your account and personal data.
Access a copy of your data held by us.
Request the rectification or erasure of your data.
Object to further processing of your data (including marketing).

You can exercise these rights by contacting us at aggie@sheisjolly.com.

Additional Rights for California Residents (CCPA/CPRA): If you are a resident of California, you have the right to request access to the specific pieces of personal information we have collected about you, request the deletion of your personal information, and opt-out of the "sale" or "sharing" of your personal information. sheisjolly.com does not sell your personal information for monetary value; however, sharing data with advertising partners like Meta may be considered a "sale" or "sharing" under California law. To exercise your rights, please email us with the subject line "California Privacy Rights Request."

10. Do Not Track (DNT) Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

11. Children’s Privacy The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

12. Changes to this policy Any changes we make to our privacy policy in the future will be posted on this page.

13. Contact Us If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: aggie@sheisjolly.com
WhatsApp: +86 13316190131
Customer Support: Aggie
Company Address: No. 81 Nonglinxia Road, Yuexiu District, Guangzhou, Guangdong Province, China